Please use online services, where possible before calling to get help with your benefit claim. See the latest press release: claimants are asked to apply online as jobcentres limit access.
You will find it helpful to keep checking the Understanding Universal Credit website. These pages will be updated regularly.
The National Careers Service provides free, professional and impartial advice on getting a new job, changing careers, training, education and the labour market; support which is available to anyone aged 13 plus and living in England. Individuals can now access that support via webchat, over the telephone, via video call, and through social media.
Our free service can support individuals to:
The National Careers Service is completely free of charge and accessible to anyone aged 13 plus and living in England. To access the service, call 0800 100 900.